We currently service the following areas


To report a fault or emergency call 

  • To check your location or report a fault online

  • 0508 VECTOR (0508 832 867) 

To report a fault or emergency call 

  • Cambridge 07 827 2000

  • Te Awamutu 07 870 2000

LPG (starting in early 2020)

What to do if you think you have a LPG leak


1. If you cannot safely turn off the leak:

  • Call 111 and ask for the Fire Service

  • Evacuate and isolate the area immediately

  • Important note: Do not reuse any defective appliance that may have been leaking until it has been tested


2. If you smell gas, turn off the leaky cylinder and all gas appliances (if safe to do so):

  • To turn off the cylinder, use a wet towel to close the valve on the leaking cylinder

  • Remove or extinguish potential ignition sources such as naked flames, cigarettes and electrical devices

  • Do not switch any electrical appliances on or off – this could cause a spark

  • Open doors and windows

  • If the leak has stopped, contact your gasfitter to check your connection

  • If you cannot stop the leak, evacuate the area and call 111


To report a LPG emergency call  0800 11 54 39